FAQs

Welcome to the Simply Printed Co FAQ page. Here you’ll find answers to common questions about our wooden essentials, ordering process, shipping, returns, and more. If you need further assistance, feel free to contact us directly.

1. What products does Simply Printed Co offer?

We specialize in high-quality wooden essentials, including personalized wooden signs, home decor, and custom wooden gifts crafted with attention to detail and durability.

2. How can I place an order on Simply Printed Co?

Ordering is simple. Visit our website at https://simplyprinted.shop/, select your desired products, add them to your cart, and proceed to checkout where you can securely complete your payment.

3. What payment methods are accepted?

We accept multiple secure payment options including Shop Pay, Visa, Mastercard, American Express, Diners Club, Discover, Apple Pay, Google Pay, and PayPal. All payment methods are available on our checkout page.

4. What is the order cut-off time for same-day processing?

Orders placed before 5:00 PM Eastern Standard Time (New York) on business days (Monday to Friday) are processed the same day. Orders placed after this cut-off will be processed the next business day.

5. How long does it take to process and ship my order?

We handle orders within 3-5 business days (Monday through Friday). After processing, transit times typically range from 7 to 10 business days, depending on your location. Estimated total delivery time is 10-15 business days.

6. Do you offer worldwide shipping??

Yes, Simply Printed Co offers worldwide shipping.

7. Can I return or exchange a product?

Yes, we accept returns and exchanges for both defective and non-defective products. Products must be in new condition and returned by mail within 30 days of delivery.

8. Are there any restocking fees for returns or exchanges?

No. We do not charge any restocking fees for returned or exchanged items.

9. Who is responsible for return shipping costs?

Customers are responsible for return shipping costs unless the item was defective or damaged upon arrival. In those cases, Simply Printed Co covers the return shipping.

10. How long does it take to process a refund?

Refunds are processed within 5 business days after we receive and inspect the returned item.

11. How can I track my order?

Once your order is shipped, you will receive a confirmation email with tracking details to monitor your shipment.

12. What should I do if my order arrives damaged or defective?

Please contact our customer support immediately at support@simplyprinted.shop. We will assist you with the return or exchange process at no additional cost.

13. How can I contact Simply Printed Co for additional support?

You can reach us via:

If you have any other questions, please don’t hesitate to contact us. We’re dedicated to providing exceptional customer service and high-quality wooden essentials.