Return & Refund Policy

At Simply Printed Co, we prioritize your satisfaction with our wooden essentials. If for any reason you are not completely satisfied with your purchase, our Return & Refund Policy is designed to provide a hassle-free and straightforward process.

Returns

We accept returns on both defective and non-defective products within 30 days of delivery. To be eligible for a return, products must be in new, unused condition and returned via mail.

How to Initiate a Return

To start a return, please contact our customer support team at support@simplyprintedco.com. Provide your order number and reason for return. We will guide you through the return process and provide any necessary instructions.

Return Shipping Costs

Customers are responsible for return shipping costs unless the product is defective or damaged upon arrival. In such cases, Simply Printed Co will cover the return shipping fees.

Exchanges

We also accept exchanges for products that meet the return criteria. If you wish to exchange an item, please follow the same return initiation process and specify your desired replacement.

Refunds

Once we receive and inspect your returned item, we will process your refund within 5 business days. Refunds will be issued to the original payment method used at checkout. Please note that the time for the refunded amount to reflect in your account may vary depending on your payment provider.

No Restocking Fees

Simply Printed Co does not charge any restocking fees for returned or exchanged items.

Conditions for Return

  • Products must be in new and unused condition.
  • Returns must be initiated within 30 days of delivery.
  • Return method is by mail only.

Contact Us

For questions regarding returns, exchanges, or refunds, please contact:

Thank you for shopping with Simply Printed Co. We are dedicated to ensuring your experience with our wooden essentials is positive and satisfying.